Reviews & Testimonials

Our cover has been updated by Frans, when he took over our insurance recently. The premium is slightly more than we are paying elsewhere it is because we now have the correct cover that we need, not just “off the shelf” insurance.

Jeremy Bent, Chemdry Action

This is my first business insurance policy thus all new to me. So far so good and just great to feel that you have the right insurance in place when you are still learning!

Henko Engelbrecht, Techler Pty Ltd

While we unfortunately had to shut down our business in 2020 due to and mainly because of the Covid situation, we had no issues with our insurance , our broker was extremely helpful and understanding of the challenge our business faced during 2020 , and we will have no hesitation in recommending or going back to our broker if we require insurance or advice in the future.

Brett Langford, Blackhat Entertainment Company

It is great to have an in-person relationship with our insurance team!

Roz, Environmental Research Company

Excellent

Based on 42 reviews

I needed urgent public liability insurance for my business. Grace Insurance had me insured within 48 hours. I was really impressed and happy with their prompt and professional service.

Elisia Coetzee

It’s been an absolute pleasure working with the Grace Insurance team on our business and liability insurance. Their professionalism, teamwork, and quick turnaround times have been outstanding. They were responsive, helpful, and delivered great results — not to mention the savings! Highly recommend them to anyone looking to review or update their business and/or liability insurance.

Response from the owner:Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with our team. At Grace Insurance, we pride ourselves on delivering professional service, tailored solutions, and prompt support — so it’s great to know this came through in your experience. We truly appreciate your recommendation and look forward to continuing to support your business in the future. — The Grace Insurance Team

Jannie Kotze

Excellent and helpful in all aspects!!

Response from the owner:Hello Jannie, Thank you for your wonderful 5-star review! We truly appreciate your kind words and your trust in Grace Insurance. It’s always a pleasure working with professionals like you, and we value the relationship we’ve built. If there’s ever anything we can assist you with, please don’t hesitate to reach out. We look forward to continuing to support your insurance needs in the future.

The Smart Business Lounge

Highly recommend Grace Insurance!

We've had the pleasure of working with Grace Insurance, and their service has been nothing short of exceptional. Their team is knowledgeable, responsive, and truly committed to finding the best coverage solutions tailored to our business needs. They take the time to understand our unique requirements and consistently provide us with expert advice and comprehensive policies that give us peace of mind. We're grateful to have Grace Insurance as a trusted partner and highly recommend their services to any business looking for reliable and personalised insurance solutions.

Response from the owner:Thank you so much for taking the time to write a review about our business insurance services. We're thrilled to hear that you were satisfied with our help. Your positive feedback means a lot to us and helps us continue to provide excellent service. We appreciate your business and look forward to serving you in the future.

Anne Bilsby

Frans and the team at Grace Insurance have been exceptional to deal with. Insurance can be a little confusing and overwhelming but they stepped me through everything, explaining the policies and ensuring what was most important to me was covered. The personalised service has made all the difference. I would highly recommend Grace Insurance!!

Response from the owner:Hello Anne, Always a pleasure dealing with your and your business. Appreciate the continued support and referrals. Thank you for in-trusting your business insurance to Grace Insurance. Thank you for the 5 star review!

Kyla du Plessis

Grace Insurance provided amazing detailed service for our business insurance. took the time to explain in detail our coverage and exclusions.

Business insurance is very important and we highly recommend Grace Insurance.

Response from the owner:Thank you for the 5 star review. Our aim is to always look after our clients as best as we can. Appreciate your untrusting us with your business insurance.

Deon van Niekerk

This team goes above and beyond for their customers.

Response from the owner:Thank you Deon fro your 5 star review. Much appreciated.

Jonathan Trapnell

Aimee Henderson has been my GI broker since I had one. She is a consummate professional who goes out of her way to secure positive outcomes for her clients. I highly recommend this business.

Response from the owner:Hello Jonathan, Thank you for your 5 star review. We really appreciate your feedback. Aimee is one of our star brokers at Grace Insurance. As always, looking forward in assisting you for many years to come. Have a great week.

Chris Tinker

This is my 3rd year using Grace Insurance as my chosen broker. Always found their staff tobe very helpful and efficient, well trained in knowledge and will fight to get you a better deal. Great people, great service 😀

Response from the owner:Hello Chris, Thank you for the 5 star review. We appreciate your continued support by insuring you’re business with us. Loyal clients (and valued clients) are much appreciated. Looking forward working with you for many years.

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Having the right insurance is the key to gaining protection for individuals and businesses when the unexpected happens. At Grace Insurance, we have the experience and knowledge in providing customised policies and industry-specific underwriting.

But what we take pride the most in is our expert customer service. We aim to forge long-term partnerships and customer relationships by ensuring our clients are our number one commitment. From the application to the time of claiming, we provide the professional assistance you need at every step. You can count on us to give strong client support at all times with a quality service team that’s always ready to serve.

We understand that an easy claims process is crucial for you. That is why we have specialists for risk management and insurance claims, making us the clients’ companion. Honest and transparent communication is vital as we offer a specialised insurance package with the highest level of customer service that only Grace Insurance can deliver.